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PSD2

The EU payment services directive that mandated strong customer authentication and forced banks to open account access to licensed third parties.

Industry & Domain

PSD2 did two things that still shape European fintech. It required strong customer authentication for electronic payments, and it obliged banks to expose account data and payment initiation to licensed third parties through APIs — which is what made open banking a legal reality rather than a partnership negotiation.

For a product team the directive resolves into concrete constraints: which authentication applies and which exemptions you can claim, what licence or agent arrangement you need to touch account data, and what consent, disclosure and revocation must appear in the interface. Its successor package — PSD3 and the accompanying payment services regulation — is progressing through the EU legislative process and extends the same direction rather than reversing it.

In practice

A UK-based product assumed PSD2 no longer applied after Brexit and built a checkout without SCA handling for EEA cards. European issuers declined a material share of transactions with soft declines that the checkout surfaced as generic failures. The fix was configuration, but it took a quarter of lost conversion to find.

Where teams get it wrong

  • Assuming it only applies to banks rather than to anyone handling electronic payments in scope.
  • Treating it as a legal matter with no interface consequences — consent and authentication are both UI.
  • Ignoring available exemptions and challenging all traffic.
  • Assuming a non-EU base puts you out of scope when customers or issuers are inside it.
  • Building to PSD2 without tracking the PSD3 package now in progress.

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You may ask

Frequently Asked Questions

What does PSD2 require?

Strong customer authentication for electronic payments, and bank APIs giving licensed third parties access to account information and payment initiation with the customer's explicit consent.

Is PSD3 replacing PSD2?

A successor package — a third directive plus a payment services regulation — is moving through the EU legislative process. It extends PSD2's direction on authentication, open banking and fraud rather than reversing it.

Related terms

All terms

Defined by Mara Last reviewed .

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