1. Agreement to Terms
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Client", "you", or "your") and Mara Bureau ("Mara", "we", "us", or "our"), governing your use of the website located at mara.ink (the "Website") and any design, development, branding, or related services we provide (collectively, the "Services").
By accessing or using our Website, submitting an inquiry, entering into a project contract, or otherwise engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease use of our Website and refrain from engaging our Services.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms, and the term "you" shall refer to such entity.
2. About Mara Bureau
Mara Bureau LLP is a design and development agency specializing in brand identity, UI/UX design, web design and development, product design, and mobile app design for technology startups and growth-stage companies, with particular expertise in fintech, SaaS, AI, Web3, and healthtech sectors. Also, Mara Bureau can provide such services as Paid Ads (Meta Ads, Google Ads, Bing Ads, Twitter ads, etc) and SEO services.
Legal Name: Mara Bureau LLP
Company Number: OC459465
Registered Office: 3rd Floor Suite, 207 Regent Street, London, England, W1B 3HH
Website: https://mara.ink
3. Use of the Website
3.1 Permitted Use
You may access and use mara.ink for lawful purposes only, including browsing our portfolio, learning about our services, and contacting us about potential projects. You agree to use the Website in accordance with all applicable laws and regulations.
3.2 Prohibited Use
You must not use our Website to:
3.3 Website Availability
We strive to maintain uninterrupted access to the Website but do not guarantee availability at all times. We reserve the right to suspend, withdraw, or modify the Website at any time without notice for maintenance, upgrades, or any other reason.
4. Our Services
4.1 Service Offerings
Mara provides the following categories of professional services:
4.2 Project Engagement
All service engagements are governed by individual project contracts, proposals, or statements of work ("Project Agreement") agreed upon between Mara and the Client. The specific scope, deliverables, timeline, pricing, and payment terms will be set out in the applicable Project Agreement.
These Terms apply as a baseline framework and supplement the Project Agreement. In the event of a conflict between these Terms and a Project Agreement, the Project Agreement shall take precedence with respect to that specific engagement.
4.3 Minimum Engagement
Our minimum project engagement starts at USD $5,000. Specific pricing is determined by scope, complexity, and timeline and will be outlined in a formal proposal.
4.4 No Guarantee of Outcome
While we bring expertise, creativity, and diligence to every project, Mara does not guarantee specific business outcomes (such as increased revenue, user growth, funding raised, or conversion rates) resulting from our design or development work. Results depend on many factors outside our control.
5. Project Process and Client Obligations
5.1 Project Initiation
Projects commence upon execution of a Project Agreement and receipt of any required deposit payment. We will not begin substantive work until both conditions are satisfied.
5.2 Client Responsibilities
For a successful project engagement, you agree to:
Delays caused by failure to meet these obligations may result in revised timelines, additional costs, or project suspension, for which Mara shall not be liable.
5.3 Revision Process
Each Project Agreement will specify the number of revision rounds included. Revisions beyond the agreed scope may be subject to additional fees at our standard hourly or daily rate, as communicated in advance.
5.4 Project Timeline
Timelines stated in Project Agreements are estimates based on the information available at the time. We commit to meeting agreed deadlines in good faith. If circumstances arise that affect a timeline, we will notify you promptly and work to find a mutually acceptable solution.
6. Payment Terms
6.1 Fees
Our fees are set out in individual proposals or Project Agreements. All prices are exclusive of applicable taxes unless stated otherwise.
6.2 Payment Schedule
Unless otherwise specified in a Project Agreement, our standard payment structure is:
Specific payment schedules will be detailed in each Project Agreement.
6.3 Late Payment
Invoices are due within the timeframe specified on the invoice (typically 7 to 14 business days). In the event of late payment:
6.4 Disputed Invoices
If you dispute an invoice, you must notify us in writing within 7 days of receipt, specifying the nature of the dispute. Undisputed portions of invoices remain due on the original payment date. We will work in good faith to resolve billing disputes promptly.
6.5 Taxes
Each party is responsible for its own applicable taxes (income tax, VAT, withholding tax, etc.). If we are required by law to collect taxes on services provided to you, we will add them to your invoice.
7. Intellectual Property Rights
7.1 Ownership Prior to Final Payment
All creative work, designs, code, concepts, prototypes, and other deliverables produced by Mara Bureau ("Work Product") remain the exclusive intellectual property of Mara Bureau until full and final payment for the applicable project has been received.
7.2 Transfer of Rights Upon Final Payment
Upon receipt of full final payment for a project, and unless otherwise specified in the Project Agreement, Mara assigns to the Client all rights, title, and interest in the final deliverables specifically commissioned and paid for under that project, including applicable copyrights.
This transfer applies to final deliverables only. It does not include:
7.3 Mara's Portfolio Rights
Unless the Client expressly requests confidentiality in writing prior to project commencement, Mara retains the right to:
We will always exercise this right professionally and in a manner that reflects positively on both parties.
7.4 Client Content and Materials
You grant Mara a non-exclusive, royalty-free license to use any content, materials, trademarks, or assets you provide to us solely for the purpose of performing the agreed services. You represent and warrant that you have the right to grant this license and that such materials do not infringe any third-party rights.
7.5 Third-Party Intellectual Property
Where deliverables incorporate third-party elements (fonts, stock imagery, icons, plugins, libraries), you are responsible for ensuring you have appropriate licenses for your intended use. Mara will inform you of any third-party licenses required and their terms.
7.6 Mara Website Content
All content on mara.ink — including text, graphics, logos, case studies, photography, and code — is the property of Mara Bureau and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our Website content without prior written permission.
8. Confidentiality
8.1 Mutual Confidentiality
Both parties acknowledge that during the course of our engagement, each may have access to confidential and proprietary information of the other ("Confidential Information"), including business plans, financial information, technical data, client lists, project briefs, and strategic information.
8.2 Obligations
Each party agrees to:
8.3 Exclusions
Confidentiality obligations do not apply to information that:
8.4 Duration
Confidentiality obligations survive termination of the engagement for a period of three (3) years, or indefinitely with respect to trade secrets.
9. Representations and Warranties
9.1 Mara Represents and Warrants That:
9.2 Client Represents and Warrants That:
10. Limitation of Liability
10.1 Exclusion of Indirect Damages
To the maximum extent permitted by applicable law, Mara shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of business opportunity, or damage to reputation, even if Mara has been advised of the possibility of such damages.
10.2 Cap on Liability
Mara's total liability to you for any claims arising under or in connection with these Terms or any Project Agreement shall not exceed the total fees paid by you to Mara in the three (2) months preceding the event giving rise to the claim.
10.3 Basis of Bargain
You acknowledge that the limitations of liability set forth in this Section reflect a reasonable allocation of risk and are an essential element of the basis of the bargain between the parties. Mara would not have provided services without these limitations.
10.4 Exceptions
Nothing in these Terms limits or excludes liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) any other liability that cannot be limited or excluded by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Mara Bureau and its team members, contractors, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
12. Term and Termination
12.1 Term
These Terms apply continuously to your use of the Website and to each project engagement until terminated in accordance with this Section.
12.2 Termination by Client
You may terminate an active project engagement by providing written notice to Mara. Upon termination:
12.3 Termination by Mara
Mara reserves the right to terminate an engagement immediately upon written notice if:
Upon termination by Mara for cause, all outstanding fees for work completed become immediately due. We will deliver work completed to the date of termination upon receipt of payment.
12.4 Effect of Termination
Sections relating to intellectual property, confidentiality, limitation of liability, indemnification, and governing law survive termination of these Terms.
12.5 Website Access
We may terminate or suspend your access to the Website at any time, with or without cause, without liability.
13. Dispute Resolution
13.1 Good Faith Negotiation
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or any Project Agreement ("Dispute"), the parties agree to first attempt to resolve the Dispute through good faith negotiation. Either party may initiate this process by sending written notice describing the Dispute in reasonable detail.
13.2 Escalation
If the Dispute is not resolved through negotiation within thirty (60) days of the notice (or such longer period as the parties may agree in writing), either party may escalate to mediation or other dispute resolution mechanisms as agreed.
13.3 Governing Law
These Terms and any Project Agreement shall be governed by and construed in accordance with applicable laws. The parties submit to the jurisdiction of competent courts for resolution of disputes that cannot be resolved through negotiation or mediation.
13.4 No Class Actions
To the extent permitted by law, you agree that any Dispute will be resolved on an individual basis and not as part of any class, consolidated, or representative action.
14. Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond that party's reasonable control, including but not limited to: acts of God, natural disasters, pandemic, war, terrorism, civil unrest, government actions, power failures, internet outages, or industrial action.
The affected party must notify the other party as soon as practicable. If a force majeure event continues for more than 60 days, either party may terminate the affected engagement on written notice, with fees payable for work completed to date.
15. Modifications to These Terms
Mara reserves the right to modify these Terms at any time. We will provide notice of material changes by:
Your continued use of the Website or engagement of our services after the effective date of revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
For active project engagements, material changes to Terms will not apply retroactively without your written consent.
16. General Provisions
16.1 Entire Agreement
These Terms, together with any applicable Project Agreement, constitute the entire agreement between you and Mara with respect to its subject matter and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.
16.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
16.3 Waiver
No failure or delay by Mara in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy. No waiver shall be effective unless made in writing.
16.4 Assignment
You may not assign or transfer your rights or obligations under these Terms or any Project Agreement without Mara's prior written consent. Mara may assign its rights and obligations to a successor entity in connection with a merger, acquisition, or sale of assets, provided the successor assumes all obligations herein.
16.5 No Partnership or Agency
Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between you and Mara. Mara operates as an independent contractor.
16.6 Notices
All formal notices under these Terms must be in writing and delivered by email to the addresses stated in the Project Agreement or, in the absence of a Project Agreement, to legal@mara.ink. Notices are deemed received on the next business day after sending.
16.7 Language
These Terms are drafted in English. If translated, the English version shall prevail in the event of any inconsistency.
17. Contact Information
For questions, legal notices, or other communications regarding these Terms, please contact us by email: legal@mara.ink