1. Introduction and Scope
Mara Bureau ("Mara", "we", "us", or "our") operates the website mara.ink and provides design, development, and branding services to technology companies and startups. This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you:
This Policy applies to all individuals whose personal data we process, including prospective clients, current clients, website visitors, and business contacts. By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with the practices described herein, please discontinue use of our website and do not submit personal information to us.
2. Data Controller Information
For the purposes of applicable data protection legislation, Mara Bureau LLP is the data controller responsible for the personal data collected through our website and in connection with our services.
Legal Name: Mara Bureau LLP
Company Number: OC459465
Registered Office: 3rd Floor Suite, 207 Regent Street, London, England, W1B 3HH
Primary Contact Email: sales@mara.ink
Privacy Inquiries: legal@mara.ink (Subject: "Privacy Request")
3. Information We Collect
3.1 Information You Provide Directly
When you interact with us, we may collect the following categories of personal information:
Contact Information: Full name, email address, phone number, company name, job title, and social media handles.
Project Information: Business description, project scope, budget range, timeline requirements, files, documents, design references, and links you voluntarily share.
Communication Records: Content of emails, messages, meeting notes, feedback, and correspondence between you and Mara.
Financial and Transactional Data: Billing information, payment records, and invoicing details (note: we do not directly store payment card data; this is handled by third-party processors).
Account Preferences: Communication preferences, marketing opt-in/opt-out status, and service preferences.
3.2 Information Collected Automatically
When you visit mara.ink, we automatically collect certain technical and usage data:
This data is collected through cookies, web beacons, server logs, and similar tracking technologies (see Section 7 for full details).
3.3 Information from Third Parties
We may receive information about you from:
4. How We Use Your Information
We use personal data only for legitimate, specified purposes. The legal basis for each processing activity is identified where applicable under GDPR and similar frameworks.
4.1 Providing and Delivering Services (Contractual Necessity)
4.2 Business Operations (Legitimate Interest)
4.3 Website Improvement and Analytics (Legitimate Interest)
4.4 Marketing Communications (Consent or Legitimate Interest)
You may withdraw consent for marketing communications at any time by emailing sales@mara.ink or using any unsubscribe mechanism in our emails.
4.5 Legal Compliance (Legal Obligation)
5. Data Sharing and Disclosure
5.1 We Do Not Sell Your Data
Mara does not sell, rent, trade, or otherwise transfer your personal information to third parties for their marketing purposes. We share data only as described below.
5.2 Service Providers (Data Processors)
We engage carefully selected third-party service providers who process data on our behalf under strict data processing agreements:
All service providers are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security standards.
5.3 Professional Advisors
We may share information with lawyers, accountants, or auditors where strictly necessary for legal compliance or professional advice, under obligations of confidentiality.
5.4 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, personal data may be transferred to the successor entity. We will notify affected individuals in advance where required by law.
5.5 Legal Requirements
We may disclose personal data if required to do so by law, court order, regulatory authority, or where we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
5.6 Portfolio and Case Studies
We may feature completed work in our portfolio and case studies. We will not identify individual contacts by name without explicit written consent. Company names and projects may be referenced unless you request confidentiality in writing.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
Prospective client data (no engagement): 12 months from last contact, then deleted or anonymized.
Active client project data: Duration of the project plus 36 months after final delivery.
Financial and billing records: 7 years as required by applicable tax and accounting laws.
Legal correspondence: As long as necessary for the resolution of the matter plus applicable limitation periods.
Marketing contacts: Until consent is withdrawn or 24 months of inactivity, whichever comes first.
Website analytics data: Up to 26 months in aggregate, anonymized form.
Upon expiry of the applicable retention period, we will securely delete or anonymize your personal data.
7. Cookies and Tracking Technologies
7.1 What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the site remember information about your visit and enable certain functionality.
7.2 Types of Cookies We Use
Strictly Necessary Cookies: Required for the website to function. These cannot be disabled. They include cookies for security, session management, and load balancing.
Analytics Cookies: Help us understand how visitors interact with our site (pages viewed, time spent, errors). We use these in aggregate form only.
Preference Cookies: Remember your choices (e.g., language, display settings) to improve your experience.
Third-Party Cookies: Embedded tools (scheduling widgets, social links) may set their own cookies. These are governed by those providers' privacy policies.
7.3 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
Note: disabling certain cookies may affect the functionality of our website. Instructions for managing cookies vary by browser; please consult your browser's help documentation.
8. International Data Transfers
Mara operates internationally and may transfer your personal data to, or access it from, countries outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place, which may include:
By using our services, you acknowledge that your data may be processed in countries with different data protection laws than your own. We take steps to ensure your data receives equivalent protection regardless of where it is processed.
9. Data Security
We implement and maintain appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, disclosure, or alteration.
Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you have reason to believe your interaction with us is no longer secure, please notify us immediately at sales@mara.ink.
10. Your Rights as a Data Subject
Depending on your jurisdiction, you may have the following rights in relation to your personal data:
Right of Access: You may request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification: You may request correction of inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations.
Right to Restriction of Processing: You may request that we limit the way we use your data in certain circumstances.
Right to Data Portability: You may request your data in a structured, commonly used, machine-readable format.
Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please submit a written request to sales@mara.ink with the subject line "Data Subject Request." We will respond within 60 days. We may need to verify your identity before processing your request.
We will not charge a fee for routine requests, but may charge a reasonable fee for manifestly unfounded or excessive requests.
11. Children's Privacy
Our website and services are not directed at, and we do not knowingly collect personal data from, individuals under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us immediately at sales@mara.ink and we will take steps to delete such information promptly.
12. Third-Party Websites and Links
Our website may contain links to external websites, social media platforms, and third-party tools (including Behance, Dribbble, LinkedIn, Cal.com, and others). This Privacy Policy applies only to mara.ink. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make material changes, we will:
Your continued use of our website or services after the effective date of a revised policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically.
14. Contact
For any questions:
Email: legal@mara.ink
Last Updated: 15/06/2026